A billion dollar company would not be so, without its host of customers.
The work you do for humanity must remain humane.
A few days ago, I got the worst customer service of my life.
She was grouchy, and uptight. Snobby to an extent.
She picked my patience until it was just about empty.
And as I walked out through the door, I knew I was never going back.
You know, the face you present, has to be the best. Because you and I know that customers care about only one thing: Getting Satisfied.
Defy and get Denied.
Make your copy a beautiful face.
P.S: After I left that store, it lingered on my mind, and kept prickling me. Bad customer service is the worst.